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Thursday, December 11, 2008

Lots of Sales with disgruntled customers!

Believe it or not, too many sales can result in loss of customers and reputation.

Have you ever been in a too crowded bus? Have you ever been to a reception with insufficient refreshments? Have you ever had to wait way too long to get served at a Restaurant?

Well, Guess What? An Extremely Enthusiastic Clientele is a much better long-term corporate resource than a one day blowout sale.

Mark Ritson wrote: "Don't Confuse the Value of Customers and Sales."

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